AN ADDITIONAL FUNCTION OF LARK

Time Space

Personal Project— 2 Months

Tool — Sketch, Principle,After Effects,Photoshop, InDesign

In the context of the global pandemic, more and more people are starting to work from home. While telecommuting offers convenience, it also blurs the line between work and life, causes problems in people's lives. Therefore, I had come up with some ideas about the telecommuting software, Lark, to help people work and live better.

 
 

The Conception of TimeSpace.

Timespace is an additional feature. It helps people mentally separate work and lifetime by the visualization of time flow, the ritual of commuting, the caring, the prodding of friends and colleagues, and some random surprises. It enables them to work from home and maintain a healthy life in a pandemic environment.

 

Project Process.

目录备份 BACKGROUND INVESTIGATION PROBLEM RESEARCH IDEATION CONCEPT PROTOTYPING AND TESTING FINAL DESIGN 01 02 03 04 05

01- Background Investigation.

key words "LARK" ,"TELECOMMUTING", "WORKING FROM HOME" When searching these keywords on Twitter and Weibo

The biggest dissatisfaction with working from home is that the boundaries between work and life are becoming less and less clear. So after leaving the Internet, I invited four people who have been working from home recently for a group chat. Learn more about the causes and consequences of the problem of "blurring the line between work and life."

采访备份 Working from home is so much more convenient! But just because you don't have to leave home, so you don't have to back to home. I can't control my time well . I used to be able to work overtime, but now I can't turn off the computer until I go to bed:( Before working from home, I would just grab a coffee or shopping with friends every day after work so I could go home and not think about anything work-related until the next day ! But now... Right! In the company we can have a meal and chat, relax. Now basically only the meeting to see each other, usually we did not communicate . I really want to block messages or turn off the software completely... You're probably still having a meeting in the middle of the night. There will always be news coming in , If your commute is disrupted, you'll be on call 24 hours a day! Work can not be serious, play can not be good fun. In the home office environment, what blurs the line between WORK AND LIFE OBJECTIVE REASON a. The arrangement of work is not reasonable b. Information is pervasive c. Communication and Efficiency SUBJECTIVE REASON a. Poor self-control & No sense of time b. Behavior of inertia:The environment does not change c. No one warned

During the interview, interviewees often compare home office with the previous office mode, so I conducted secondary research:

对比备份 Telecommuting VS Traditional Work WORK AND LIFE

The flexibility of telecommuting blurs the line between work and life.
In the case of reasonable work arrangements, the strict working time and off-duty scene transition of traditional office mode will give people psychological hints and make them adjust their state.

 

02-Problem Research.

Concerned Problems.

After investigation and data collection, in order to help Lark users better distinguish work and life in a single and unchanging home office environment, I put forward several main problems and solutions in the design:

Q1 1. How to break behavioral inertia and establish clear boundaries without coercion? The visualization of going to work node and going to work node enables users to realize the change of psychological state. Automatically switch to off mode after the end of working hours. If the user needs to work overtime, he/ she will be reminded according to the latest working time and status of the user. Scene Transformation
Q2 2. How to help users manage their time? Let the user see their daily working hours and tasks assigned and overtime work. In this case, the user can adjust the working time and content according to their own situation and expectations. Help users develop better work habits. Intrinsic Motivation
Q3 3. How to help users connect with colleagues and friends? Let others know how you are at work (during overtime or after a break) during off hours. Friends can remind each other to finish the work as soon as possible or give each other encouragement. Convenient behavior can not only improve our emotional connection, but also improve our work efficiency and make our lives happier. Emotions
Q4 4. How can users be externally aware of their working status? Visual achievement badges. Gamified badges are an affirmation of the system's personal journey as well as an adjustment to the job. The system can issue positive health badges when the user is in a positive working state. When the user is overworked or not well organized in a period of time, the system issues a reverse badge to recognize the user's work and remind the user to arrange his/her time properly. Achievements

Design Direction.

In this regard, four design directions are summarized

 
画板

Ritual

画板备份

Time Visualization

画板备份 2

Social Contact

画板备份 3

Gamification

 

03 - Ideation. & Concept.

Ideation.

According to the researched results and designed objectives, the concepts of time management are proposed:

 

Option1.

Time City & Land

Urban management: divide the functions of 24 pieces of land (24 h): 8 hours of work (office building), 8 hours of rest (urban green space), 8 hours of leisure (restaurant, gym, etc.). According to the daily working state, the construction of office buildings will occupy the land of other functions.

Option2.

Round Transformation

Conversion between working and off-duty time: The grey circle represents the rest period, the yellow circle represents the working time, and the remaining small circles are the categories of projects. The area of all the circles will change according to daily work.

Option3.

Time Locus

Records of users’ daily time trajectory and project categories display a visualization of working time and the periods of overtime are listed in red. According to the records, the weekly and monthly work trajectory charts are generated.

Idea1 ADVANTAGE Pleasure greater and Gamification DIADVANTAGE 01. “Overtime” is not obvious 02. Does not conform to the office software product nature
Idea2 ADVANTAGE Better imagery of the work content DIADVANTAGE 01. Abstraction of expression 02. Lack of contrast, unable to reflect on the long working state .
Idea3 ADVANTAGE 01. The best imagery of the work content 02. Clear time track 03. Easy to understand 04. Easy to view long-term time records 05 . In line with product characteristics

Concept Selection.

After the evaluation of three concepts, "Time Locus" is selected as the final design and solution strategy of the project.


Storyboard.

The selected concept and design directions are summarized into the storyboard which provides a better understanding of this project. The Speed Dating method will be used to validate the storyboard.

 

01. Ritual

Speed Dating Result: EFFECTIVE

According to the test, the sense of ritual can effectively help them to change their mental state. The change of mental state can also lead to behavior change. The start of work mode reminds them to focus on their work better, and the reminder after work will let them finish their work as soon as possible and pay attention to the time.

 

02. Time Visualization

Speed Dating Result: EFFECTIVE

Time trajectory visualization has great help to users. Testers respond that time trajectory can let them clearly know the working state of the day, what time period they are doing, how long each project takes, whether they waste time, etc. They can adjust and allocate their work according to the time trajectory, so as to complete the task more efficiently and distinguish the time of life and work.

 

03. Social Contact

Speed Dating Result: EFFECTIVE

According to the response of the tester, fast and simple social ways can shorten the distance between themselves and related personnel more quickly. Due to working from home and the social distance, this way of communication is necessary. Most of the time, you don't have to waste time talking to see the working status of the relevant personnel, so you can carry out effective care. Friends urge and remind each other, also help to complete the work efficiently.

 

04. Gamification

Speed Dating Result: EFFECTIVE

According to the response of the tester, Badges and honors drop regularly to give users a sense of surprise and experience. At the same time, let the user know their recent work status in a more interesting way. External stimuli are more likely to stimulate their autonomy than direct reminders of their health and time.


Final Choice.

choose WORK SCHEDULE Day Week Month MY HONOUR Overtime / Healthy RELATED Colleague / Friends

According to the test results of storyboard, “WORK SCHEDULE”,“RELATED”,“MY HONOUR” and “COMMUTING RITUALS”, these four functions will be planned and arranged in the whole page and software use process.

04-Prototyping. & Testing.

The project prototype generated from the concept needs to be tested and modified step by step through the Low-fi prototype, Mid-fi prototype, and High-fi prototype.

Low-fi Testing.

The first edition

Work schedule Low-fi & Feedback

Off work situation & Feedback

Visual representation of the ritual & Feedback

Commuting shift

The low-fidelity model was tested by three people, and the performance of the four functions was adjusted based on the test feedback. Adjustments include:

  1. Performance of time: the specific time of each day should be shown to help users see their time flow more specifically.

  2. The entire page should show a specific date so that users can choose to view the history.

  3. The visual representation of overtime hours should emphasize the concept of encroachment.

  4. With Lark's existing chat feature, the chat is not necessary for this page.

  5. In the weekly schedule, users also need to see the details of their daily work.

  6. For the sake of privacy, others cannot see the specific work content and working hours of users.

 

The modified part

Work schedule - Modified Low-fi

Working state - Modified Low-fi


After the testing results and the iteration of the Low-fi prototype, the Mid-fi model has been given more thought in terms of layout and typography.

Mid-fi Testing.

Work Schedule & Social

Work Schedule-Mid-fi

Ritual

Ritual-Mid-fi

 

Testing & Modify

After the Mid-fi test, some modifications were made.

Modify the mid-fi model

Change 01 - Divide up your break time and work time into distinct zones. 

Change 02 - Go a step further and explain the allocation of work time.

Change 03 - Add workflow for months.

High-fi Testing.

After the low-fi and mid-fi prototype tests were completed, the scheme was further developed visually, and the final high-fi prototype results were tested and modified.

05-Final Design.

After investigation, thinking, design, testing and other processes, the final design was obtained.

Time Schedule.

Visualization of time locus can help users understand their working status and help them establish better working habits.

01. Daily Schedule

With the visualization of the daily work, users can know exactly where their hours are, what they're working on, and what they're working overtime for.

Users will be reminded of their work during overtime hours. At the same time, users can see the total time and content ratio of their daily work.

Normal-Day-Work Schedule

Overtime-Day-Work Schedule


02. Week Schedule

Users can see their overtime days and hours in a week, as well as the total time spent on various tasks in the whole week. Summing up the working hours of the surrounding units can make users better understand their recent working status and make better work plans.

Normal-Week-Work Schedule

When users have doubts about their work of a certain day, they can choose to view the day's work.

Overwork-Week-Work Schedule


03. Month Schedule

Users can see their work trends for the month, the number of overtime days worked and the total number of overtime hours worked. At the same time, the system will distinguish between weekdays and weekends. Life-time invaded by overtime will be reminded in red. The length of each project for the entire month is also visible to the user.

Normal-Month-Work Schedule

The projects with the longest hours per day are shown in the monthly work schedule. Users can view each day separately or for the entire month. Long-term working time records can help users to have a clear understanding of their working habits and develop good working habits.

Overwork-Month-Work Schedule

Social.

The social board is divided into two sections, one consisting of team members from work, and the other consisting of friends you care about. Users can see their status during off-hours. Working Overtime or Leaving Work.

Commuting Shifts and Reminders

Work overtime status

Work overtime status

Off work status

Off work status

Related status area

01. Overtime and Care

For people who work overtime, users can see the project they are working on (the color rotates around the avatar to represent the project), the last time they worked overtime, the number of days they worked, and the achievements they achieved. You can give your partner a thumb up or remind him to finish work as soon as possible.

02. Off Duty and Care

For people who are off duty, the user can see that they are in a state of rest. Remind people to try not to interrupt their time with too much work. You can also reward them for their productivity or good work schedules.

 

Ritual.

Compared with the commuting process of the traditional working model, working from home also needs a certain sense of ritual to help users transition from one mental state to another. Work more efficiently and enjoy life better.

 

01. Start to Work

At the beginning of the work time, users are encouraged to help them quickly switch to work from the psychological state.

02. Off Duty

Users can set a reminder time to leave work. The system will celebrate the end of a day's work, help users adjust their mental state from time to time, and remind users not to keep working and forget the time.

For the users who still need to back work, the system will remind them according to their recent working status.

Gamification

A gamified reward system can increase the user's sense of experience and achievement on a visual and psychological level. It allows users to get a greater share of the mood in more mental cycles and helps them connect with society, others, work and themselves while working from home.

 

01. Reverse Stimulus Badge

The reverse stimulus.

Users who receive this type of badge need to be aware of their work schedules and workloads. Users need to arrange their time reasonably, develop good working habits, pay attention to health, and balance their work and life.

02. Health Badge

Positive stimulus.

Users who receive these badges have a good recent work schedule, high productivity, and a good work-life balance. It encourages users to stay that way.

 

03. Job Type Badge

These badges are related to the user's recent work experience. It gives the user a better idea of the type of work being done recently. Helping users to be aware of work problems and situations.

 

Write at the end

Although intelligence can provide a lot of convenience for human life, it should not become an obstacle for people to enjoy life, and let electronic products uncontrolled invasion of people's life. Especially in the context of COVID-19, when people suffer from the dual threat of mental health and physical health, the development of era and technology and should help people better balance their lives and manage their health.

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